CRM

Principles Group delivers critical CRM consultants and Project-Based Teams to our clients through an extensive network of resources worldwide.

Expertise

Our consultants' expertise covers the latest CRM versions of Siebel, SAP, Oracle, and PeopleSoft.

Principles Group offers consultants with experience in all roles throughout a CRM project lifecycle, including:

Project management
Business requirements
Business workflow analysis and documentation
Use case development
Software development and implementation
Software upgrades
End-user training
BI
Master Data Management & Governance

With our broad expertise and extensive network of consultants, we can supply the CRM consulting talent to meet your specific needs.

Life Sciences

Global Medical Device manufacturer needed process and organization Change Leadership & Integration to manage SAP implementation across 3 continents and 40 international sites. PG helped enable a smooth transition to new SAP solution, eliminate business risk, and achieve operational benefits by utilizing a pragmatic change management approach that fully engaged key personnel throughout the process.
Telecommunications

Major global telecommunications company required revenue lift through better customer targeting and improved advertising to sales integration. PG started with a detailed database capability gap analysis, defined opportunity areas, identified significant revenue list opportunities and developed data opportunity prioritization model.
Package Goods

A leading Consumer Products Company company needed to get more value from their SAP platform in various stages of completion across the globe. PG first established a common approach to managing SAP implementation business change & benefits realization. By discovering a number of key improvement opportunities, PG moved forward to improved use of current production systems & management reporting resulting in reduced costs & effort of key personnel.
Beverage Industry

For a major Wine and Spirits Importer and Distributor, PG developed and delivered process improvements and established technologies enabling sales growth through global supply chain expansion into newly acquired brands. Additional objective to improve operational efficiencies, optimize inventory levels and minimize transportation costs were achieved as well.