The PrinciplesGroup provides Enterprise Application (ERP) expertise for your most critical Business & Process Change Consulting and Staffing Solution needs. 

Our core capability lies in our approach to managing the people, and process change in lock step with an Enterprise Application implementation. This balance is critical to success in an implementation environment where traditional focus is mainly on new technology milestones. This approach enables our clients to envision and implement change and in turn, realize extraordinary results.

Our skills and expertise help organizations apply best practices to gain competitive advantage, drive revenue uplift, improve operating efficiencies, and reduce costs. We ensure our clients realize results that more than justify their significant ERP investment.

Business & Process Solutions…

ERP/SAP Change Integration

• Benefits Realization
• Change Management
• Marketing & Communications
• Organizational Design
• Procedural Development
• SLA & Performance Metric Alignment
• Training Development & Delivery

Major Business Change

• Business Process Design & Improvement
• Outsourcing & Co-Sourcing (CRM)
• Supply Chain Transformation
• Organization Governance
• Critical Information Delivery (CID)

Customer Relationship Solutions

• Customer Relationship Management (CRM)
• Contact Center Strategy & Process Improvement
• Customer Contact Technology
• Contact Center Training Design & Delivery
• Customer Value Chain Outsourcing & Co-Sourcing
• Network and Call Center Technology Expert Witness & Consulting

 Staffing Solutions

• All Major Enterprise Application (ERP) Resources
  • SAP. JD Edwards, Oracle, Siebel, Hyperion, Manugistics, etc.
• Project Management
• Configuration
• Applications Development and Programming
• Systems Infrastructure & Networking
• Portal and Web- based Applications